Fix OTRS compatibility problems with Internet Explorer via Active Directory GPO

OTRS4 just works with Firefox and Chrome/Chromium but I had a lot of trouble trying to allow people that use Microsoft Internet Explorer to work with OTRS.

Pietro Forti on flickr
Interoperability

Why? Because IE forces by default Compatibility View mode for Intranet web sites and – of course – OTRS is in my company Intranet. With this option forced by IE, OTRS don’t work. I don’t want to go deeper why IE uses Compatibility View mode for Intranet, it’s something legacy and crazy, but a solution exists (or at least works for me now). Continue reading “Fix OTRS compatibility problems with Internet Explorer via Active Directory GPO”